Yes, reliable. This was my first complete doll I bought, I was looking for a cheaper one to see what it was like to have a complete doll. So I started looking for a reliable supplier to avoid problems. I saw that this was a very reputable seller recommended by many people, so i went for it. And here my doll is sitting on the bed, she is my first doll but I’m glad I chose it, the doll is beautiful, with realistic eyes, she looks like she is really looking at you! and the body is very well done, now to enter the world of buying clothes hahaha.